Day One FixesKnown issueFixUpdated · 11 replies on Steam
Phantom Blade Zero: Crash During the Cinematic When Finally Entering Panghzen (Workarounds)
Short answer
Suggested fix (unconfirmed): Turn off ray tracing before entering Panghzen. If the crash persists, clear your display driver cache and force a full shader
How to fix it
- Turn off ray tracing in your graphics settings before you enter Panghzen to see if the cinematic plays without crashing.
- If turning off ray tracing does not work, clear your display driver cache and force the game to run a full shader compilation again.
If it still doesn't work
- Restarting the game multiple times may fail to bypass the crash.
- The issue might be tied to a recent update affecting shaders during the cinematic transition.
- Reinstalling a previous game patch through steam_depot is a very time-consuming alternative, and waiting for an official developer patch is another option since there is no guaranteed fix at this time.
What players reported
Anyone encountered this issue? drivers are up to date..i got a 5070 rtx and a i7 14700
What players suggest
It's something with the shaders after the recent update. There's literally nothing you can do until they fix it or you redownload the entire game through steam_depot on the previous patch which will take forever
i tried restarting multiple times and still keep getting the crash no matter what
I just said I think it isn't shader related, not I'm sure it isn't. You can be right, I don't deny it. I'm also not crashing during in-engine cutscenes, but crashing during a cinematic (I thought it's pre-rendered, bet a shader can be still involved). If it's shader related, maybe resetting/clearing the display driver cache and re-triggering a full game's shader compilation can be an option to…
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Source: original Steam Community discussion. Quotes are shortened; all credit goes to the posters. Tags: crash, nvidia