Known issueFixUpdated · 19 replies on Steam

Phantom Blade Zero: Still No Fix (Workarounds)

Short answer

Suggested fix (unconfirmed): Disable all overclocks and underclock your CPU and/or GPU to reduce power load. Alternatively, install the NVIDIA studio driver instead of the game-ready driver.

How to fix it

  1. Turn off all overclocks

    • Open any overclocking software you use for the CPU or GPU and reset the settings to the default values.
    • Save the changes and let the system reboot.
  2. Underclock the CPU and/or GPU

    • In the same overclocking tool, lower the clock speeds a few percent (e.g., reduce the core clock and memory clock).
    • Apply the settings and restart the computer. This reduces the power draw and can stop the sudden shutdowns.
  3. Switch to the NVIDIA Studio driver

    • Uninstall the current “Game Ready” driver from the Windows “Apps & features” list.
    • Download the latest NVIDIA Studio driver from the NVIDIA website and install it.
    • Restart the PC and launch Phantom Blade Zero again.
  4. Check the power supply (if the above steps don’t help)

    • If the PC powers off or the monitor goes black only when the GPU load spikes, the power supply may be unable to deliver enough power.
    • Replace the PSU with a unit that meets the recommended wattage for your graphics card and CPU, then test the game.

If it still doesn't work

  • Verify that the issue occurs only with Phantom Blade Zero; try running another demanding game to see if the same shutdown happens.
  • Test the system with a different graphics card or on another PC to rule out hardware failure.
  • Consider contacting the game’s support team with details of your hardware, driver version, and the steps you’ve already taken.

What players reported

This game is great, but I can no longer play it. The game crashes, my screen turns off, but my PC remains on in a low-power state. Nothing works—the keyboard and mouse become completely unresponsive—and I am forced to restart my PC. I would really like to continue my adventure. I installed driver 617.42, but it didn't make any difference. I hope the developers take this issue seriously; I paid…

okho, original post

What players suggest

And you couldn't have written this yourself without the aid of AI? It works perfectly fine, it's a USER-SIDE issue in this case, not a game side issue. Did you ever even dare to think, that the issue might be on your end, instead of complaining in these forums without a trace of effort to solve it? Thought so.

ArdaZeno

And you couldn't have written this yourself without the aid of AI? It works perfectly fine, it's a USER-SIDE issue in this case, not a game side issue. Did you ever even dare to think, that the issue might be on your end, instead of complaining in these forums without a trace of effort to solve it? Thought so. Maybe English isn't his first language, or something? Chill out.

CourtesyFlush09

I recently ran into a similar issue: whenever the GPU load got high, the PC would shut down and the monitor would go black. Then I found out it was caused by a problem with the PC’s power supply. After I replaced it with a new one, everything worked fine.

Zero

Did this work for you?

Source: original Steam Community discussion. Quotes are shortened; all credit goes to the posters. Tags: crash, performance, nvidia, amd, steam-deck

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