SolvedFixUpdated · 8 replies on Steam

The Elder Scrolls Online: Login Error (Fix)

Short answer

I previously played this on PS4. I decided to restart over again with my wife on Steam here.

The problem

I installed the game today and ran straight into server maintenance. Now the server is back online, but I'm getting a "Login error – an internal error has occurred" message. I don't know what to do.

mammut0815, original post

What players suggest

I previously played this on PS4. I decided to restart over again with my wife on Steam here. I downloaded the game to my D drive and tried to create a new account and I got the ERROR An unexpected internal error has occurred. Please contact customer service at https:// help.elderscrollsonline.com I uninstalled and reinstalled to the C drive and after all the updates I still got the same error…

anwnn2002

I can't even open the launcher. "Unable to load skin", whatever that means. It does mean that I cannot try to repair the game since I need the launcher for that...

Johanna

I bought the game today, but when I try to create a new Account I get : ERROR An unexpected internal error has occurred. Please contact customer service at https:// help.elderscrollsonline.com Any ideas? Already "repaired" the game.

Mandaroni

I previously played this on PS4. I decided to restart over again with my wife on Steam here. I downloaded the game to my D drive and tried to create a new account and I got the ERROR An unexpected internal error has occurred. Please contact customer service at https:// help.elderscrollsonline.com I uninstalled and reinstalled to the C drive and after all the updates I still got the same error…

anwnn2002

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Source: original Steam Community discussion. Quotes are shortened; all credit goes to the posters. Tags: black-screen, multiplayer

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