Known issueFixUpdated · 11 replies on Steam

EA SPORTS FC 26: FC 26 Closes with No Error Right After "Retrieving Data from Server"… (Workarounds)

Short answer

No confirmed fix yet. Players suggest: Check if there are any pending security prompts, unaccepted terms/updates, or regional verification banners.

The problem

Summary: FC 26 closes to desktop with no error message every time it connects to EA online. Offline mode works fine. country : Thailand Steps to reproduce: 1. Launch FC 26 from Steam. 2. The game shows "connecting to the EA Servers...". 3. Then "Retrieving data from server. Please wait..." appears, a spinner shows for a few seconds, and the game closes. Expected: The game connects and loads the…

YoungShark, original post

What players suggest

Hey @YoungShark, First off, massive props for the detailed breakdown and technical logs. Knowing that it’s a clean exit code 0 right during the cloud profile sync (and that offline mode runs without issue) narrows this down immensely to cloud profile / account synchronization rather than standard hardware, graphics, or network routing. Since local Squads and Settings have already been wiped…

EAKalina

Thanks for testing those and confirming the results so quickly. Tthere's one more local test worth trying to see if we can bypass that cloud check completely: Try turning off Cloud Saves directly in the EA App: click the menu icon in the top-left corner > Settings > Application, and toggle "Cloud saves" off. After that, launch the game again to see if it skips pulling down that remote data and…

EAKalina

Thank you so much for your help, and sorry for the trouble! I checked the EA app that runs in the background with my Steam version (EA app version 13.796.0.6309) under Menu > Settings > Application, but I can't find a "Cloud saves" option there or in any other settings tab. Is this option missing only for me, or is it not available in this version of the EA app? Also, when I renamed my local FC…

YoungShark

Did this work for you?

Source: original Steam Community discussion. Quotes are shortened; all credit goes to the posters. Tags: crash, save, multiplayer, mods

More for EA SPORTS FC™ 26

All EA SPORTS FC™ 26 guides →

Known issueFix

[SOLVED] Game Overlay Problem with Anti-Cheat

No confirmed fix yet. Players suggest: A couple of things you could try: - alt+tab out and back in after launch to see if it clears it - make sure no overlays are running (Steam, Discord, etc.

#performance#nvidia#multiplayer#mods

Known issueFix

FC26 Keeps Crashing

No confirmed fix yet. Players suggest: Hey there, There are a few things we can do to try and solve this issue.

#crash#performance

Known issueFix

All EA Sports Games Suddenly Stutter - Help Before I Lose It

No confirmed fix yet. Players suggest: A couple of things that might be worth checking: - try disabling HPET / timer-related settings (some people saw weird stutter across multiple games because of that) - might be worth watching Task Manager while you play…

#crash#performance#directx#nvidia

Known issueFix

Anticheat Keeps Crashing

No confirmed fix yet. Players suggest: Hey, i fixed it but thanks for a reply.

#crash